Frequently Asked Questions

What is an AI Receptionist?

Our AI Receptionist answers incoming calls 24/7, responds professionally, qualifies leads, collects customer information, and helps

schedule appointments when your team is unavailable.

How does the AI Receptionist work?

When a customer calls your business, the AI Receptionist can answer the call, understand the customer’s request, collect important

details, and help move the customer toward the next step.

Can I keep my existing business phone number?

Yes. In most cases, our systems can work alongside your existing communication processes.

Does the AI answer calls after business hours?

Yes. Our AI Receptionist can answer calls during evenings, weekends, holidays, and other times when your staff may not be available.

Can appointments be booked automatically?

Yes. Customers can schedule available appointments through automated booking workflows without requiring manual coordination.

Do you send SMS messages?

Yes. Our systems may send appointment reminders, confirmations, follow-ups, and customer communication messages when

appropriate consent has been provided.

Can customers stop receiving SMS messages?

Yes. Customers may opt out of SMS communications at any time by replying STOP to a message.

What types of businesses can benefit from this system?

Our solutions are designed for service-based businesses including plumbing, HVAC, electrical, roofing, garage door, cleaning,

landscaping, pest control, and similar appointment-based businesses.

How quickly can the system be set up?

Most businesses can be up and running within a few days once onboarding is complete.

How do I get started?

Simply book a free demo and we will show you how EMK AI Receptionist works and how it can help your business capture more leads

and book more appointments.